Ireland
November 11, 2021

'Top Tasks for Service Transformation' with Gerry McGovern & Ulla Devitt

John Carter
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 MIN

Description

How do you know what matters (and what doesn't) to people using your service? Top Tasks is a research framework used to identify exactly that - what matters.

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Our courses

We provide remote, flexible training options to help you grow your design and innovation capabilities. We also offer bespoke training programmes for teams and organisations on any of our courses.

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Service Design for Public Organisations
Service Design for Public Organisations
Learn how to apply service design principles within public sector organisations to improve citizen outcomes, reduce duplication, and build more effective, human-centred services.
Gerry Scullion
TRAINER
Gerry Scullion
Trauma Informed Service Design
Blended Learning
Trauma Informed Service Design
Learn how to integrate trauma-informed principles into service design. This 3-day workshop led by Gerry Scullion and Rachael Dietkus blends theory with practice to help you design with care and safety in mind.
Gerry Scullion
TRAINER
Gerry Scullion
Rachael Dietkus
TRAINER
Rachael Dietkus
Introduction to Service Design
Blended Learning
Introduction to Service Design
A one-day beginner-friendly course that introduces the fundamentals of service design. Learn key methods, practical tools, and gain confidence to apply service design in your workplace. Includes certificate of completion posted to you.
Gerry Scullion
TRAINER
Gerry Scullion