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Getting Started in Service Design
Looking to learn about what is involved in getting started in the world of Service Design? Look no further, a free video-based course to help introduce you to the world of service design.
Commitment
< 1-hour.
Requirements
You will need a computer or smart device to watch the course.
Outcomes
This course is aimed to help people answer some questions about getting started in service design.
Price
This one is on the house! (Not literally! It's a free course)
Course Overview
Services are literally everywhere.
We use them all the time. To pay our bills, to access medical support, to receive education.
How these services are created, are often created with the best intentions, but quite often miss the mark.
In this course, we speak about the obstacles faced by people getting started in the industry. At the end of it, you will hopefully have some clarity about your next steps into the new world - of service design!
What You’ll Learn
About Getting Started in Service Design
Module 1 - Introduction to Service Design
Processes and terminology and core concepts
Module 2 - Applying Service Design inside your organisation
Should I retrain as a service designer?
Module 3 - Finishing up
Embedding Service Design Thinking and Doing into your organisation.
Frequently Asked Questions
Who is this course for?
You do not need any experience in Design to take this course. It will take you from 'no-knowledge' to be able to complete your first journey map and have an understanding of the power of Service Design. We have people attend similar courses from backgrounds in UX, Service Design, CX, Business Analyst, User Interface Design, Product Management etc.
Do I need to know about Service Design?
Not at all. Gerry believes that this course is a perfect prelude to any longer form Service Design courses.
How long do I get access to this course for?
As this is a video based course, you will have lifetime access to the material. This also includes any course updates.
I'd like to do the longer course as well. Do you offer this?
Yes we offer an awesome course called Journey to Service Design Mastery that is a perfect first step to this course.
Have a question not listed here?
Please get in touch with us at support@thisishcd.com - and we will be more than happy to help you!
