Introduction to User Experience
Trainer
Gerry Scullion
Our 11-module course is made up of nearly 8-hours of video content, including design theory, practical examples of user experience, why businesses love UX, design research, prototyping, over the shoulder examples on how to use certain methods, and prototype validation.
Buy Now for €499
Interactive & hands-on
Designed for real engagement with practical exercises and collaborative learning.
Built for all levels
Whether you're new to the topic or an experienced practitioner, the course meets you where you are.
Guided & grounded
We move from concepts into practice in a thoughtfully paced way, weaving stories, exercises, and tools together.
Practical takeaways
You'll leave equipped with frameworks, tools, and confidence to apply what you've learned immediately.
Course Overview
Module 1 / Introduction.
Who I am. About this Course.
Module 2 / What is UX?
Exploring the world of UX.
Module 3 / Researching to understand.
Exploring research methods.
Module 4 / Setting up a study.
Setting up a study to inform the needs of the people using the product and/or service.
Module 6 / Creating a Proposal.
Learn how to write a research proposal.
Module 7 / Sense making.
Reviewing a data set, and exploring visualisation tools. Including deep dive using Journey Mapping Fundamentals.
Module 8 / Prototyping.
Learn about the basics of prototyping.
Module 9 / UX and UI.
Gerry’s 10 Killer Principles of Good Interfaces.
Module 10 / Information Architecture.
The ins and outs of why IA is king.
Module 11 / Prototyping & Validation.
Practical examples of doing usability or evaluative testing.
Additional.
Recommended listening and reading. Plus Downloads & Resources.
Certification of Completion.
Receive a certificate of completion from The Human Centered Design Network.
What You'll Learn
Learn the difference between various research methods
- Learn about observational, qualitative and quantitative research
- Explore the role of triangulation in the research process
Develop a research plan
- Set out research questions, objectives and hypothesis
- Choose the right methods to meet your objectives
- Create a discussion guide
- Develop a recruitment screener and recruit participants
Plan a research session
- Explore considerations for online and physical research
- Plan for both qualitative and quantitive research
Make sense of and visualise data
- Explore tools for sense-making
- Explore journey mapping
Prototyping
- Explore tools for sense-making
- Explore journey mapping
UX & UI
- Follow Gerry Scullion's 10 Killer Principles of Good Interfaces
- Reviews of Good UX and Good UI as well as Bad UX and Bad UI
Information Architecture
- What is IA and why it is King (or Queen)
Prototype Testing
- Setting up a usability session (including remote)
Get in touch to learn more
Introduction to User Experience
Next start date: 1 October 2022
Buy Now for €499Local taxes may apply.
What You'll Get
- 8-hours of self-paced videos (1 hour weekly for 8-weeks)
- Ask-Me-Anything functionality
- 30-minute 1:1 Zoom call with Gerry
- Template downloads
- Design exercises
- Access to materials for 365 days
- Certificate of completion from The Human Centered Design Network
Frequently Asked Questions
Who is this course for?
This course has been created for anyone interested in learning more about User Experience.
Do I need to know about UX?
Not at all. Gerry believes that this course is a perfect entry course for people looking to build a career path in UX or work in one of the disciplines alongside UX (UI, Development, BA, Business, Sales, CX, Service Design)
Will I need a computer?
For the optimal experience, it's best you have access to a working computer so you can engage with the content.
Have a question not listed here?
Please get in touch with us at support@thisishcd.com - and we will be more than happy to help you!
Your Trainer
Gerry Scullion
Trainer
Founder of The Human Centered Design Network / Podcaster at This is HCD Gerry Scullion is Founder of This is HCD, a global podcast and global design community. This is HCD includes a large international design focussed newsletter, podcasts on topics to enable change, an international Slack community, Design Conference and online design training. He has over 20-years professional design experience across a range of industries such as finance, healthcare, media, public services, social media and various startups. He contributed to the book ‘This is Service Design Doing’ (O’Reilly 2018) focusing on chapters about effective prototyping, and embedding Service Design teams within organisations alongside 200 service designers from around the globe. His purpose is to help enable access to strategic design to a global audience. Speak to Gerry about Service Design, Embedding Design into organisations and Human-Centered Design.
Interested in this course?
Let's have a conversation
Book a free 15-minute call with Gerry Scullion to explore tailored training options for your team.
Schedule time to speak