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Service Blueprint Essentials
Join Gerry Scullion to learn about the theory and the craft of creating high-quality service blueprints.
ON-DEMAND
Watch & learn on your own time
This is a full video-based course, so start immediately.
LEVEL
Beginner
No prior knowledge of service design or blueprinting is necessary to enrol in this course.
STRUCTURE
Follow along
60 minutes of video content. (30 minute theory + 30 minute demonstration)
OUTCOMES
Learn by Doing
You will be able to create a killer Service Blueprint from scratch, and be able to take it from lo-fidelty to high-fidelity.
Develop your visualisation skills
Blueprinting is one of the most powerful tools in any innovators toolkit. When correctly presented and created, it provides a visual representation of the person using the product or service but also what needs to happen in the organisational ecosystem in order to enable this to happen.
In this course we reference heavily Journey Maps and the interrelationship with blueprints.
What You’ll Learn
Module 1
Exploring Service Design and the role of Blueprints.
Module 2
Introducing Blueprints.
Module 3
Typology of a Blueprint.
Module 4
Kicking-off your Blueprint.
Frequently Asked Questions
Who is this course for?
This course has been created for anyone interested in learning more about the blueprinting tool. We have had people from UX Design, UI Design, Product Design, Service Design, Business Analyst and Product Management complete this course.
Do I need to know about Service Design?
Not at all. Gerry believes that this course is a perfect entry or refresher course for people looking to build a career in Service Design.
Will I need a computer?
For the optimal experience, it's best you have access to a working computer so you can engage with the content.
Have a question not listed here?
Please get in touch with us at supporthisishcd.com - and we will be more than happy to help you!
Sign up now
Available now
This is a self-paced video course. You have 365-days to watch it as many times as you like.
What You’ll Get
- 60 minutes of self-paced learning
- Lifetime access
- Ask questions online
- Certificate of Completion from The Human Centered Design Network
