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Stakeholder Mapping Essentials
Learn about how to create a Stakeholder Map, that helps with clarification of roles and relationships, bring deeper understanding of needs and demonstrate the level of importance regarding the success/failure of a service.
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This is a video course and fully self-paced
Level
Beginner
No prior knowledge of stakeholder mapping is necessary to enrol in this course.
Commitment
1-hour of your time.
Outcomes
You will be able to create a killer stakeholder map from scratch.
Develop your visualisation skills
Learn about how to create a Stakeholder Map, that helps with clarification of roles and relationships, bring deeper understanding of needs and demonstrate the level of importance regarding the success/failure of a service.
What You’ll Learn
Module 1: What is Stakeholder Mapping
Learn about what a stakeholder map is.
Module 2: How to start a stakeholder map
Video based learning;
- Step by step
- Includes video demonstration
Module 3: Resources and other learning
Also includes;
- Recommended reading
- Ask questions
- Downloads
Frequently Asked Questions
Who is this course for?
This is basic course on the method of creating a stakeholder maps and is a perfect introduction for anyone looking to introduce more visualisation methods to their toolkit. You do not need any experience in Design to take this course. It will take you from 'no-knowledge' to be able to complete your first stakeholder map. We have people attend from backgrounds in UX, Service Design, CX, Business Analyst, User Interface Design, Product Management etc.
Do I need to know about Service Design?
Not at all. Gerry believes that this course is a perfect prelude to any of our flagship Service Design courses, and introduces you to service design quite nicely.
Will I need a computer?
For the optimal experience, it's best you have access to a working computer so you can engage with the content. A high-internet speed connection + webcam are the two suggested items to get the most out of the course.
Have a question not listed here?
Please get in touch with us at support - and we will be more than happy to help you!
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What You’ll Get
- 15-minutes of video
- Q&A sessions
- Certificate of completion
- Access for 365-days
