The Human Centered Design Podcast with Gerry Scullion

SDGC19 Special / Marc Stickdorn ‘Customer Journey Map Ops’

October 10, 2019
15
 MIN

Episode shownotes

We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. The first episode is with Marc Stickdorn, CEO of More than Metrics and co-author of several leading service design textbooks, This is Service Design Thinking and This is Service Design Doing

Episode Transcript

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John Carter
Tech Vlogger & YouTuber

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